Refund Policy

EXCHANGE & RETURNS POLICY – Easier & Co 

Thank you for shopping with Easier & Co. Please read this policy carefully before placing an order.

RETURNS &EXCHANGES

Due to the nature of our products, we do not accept returns or exchanges for change of mind, incorrect selection, or personal preference.

All sales are considered final unless the item received is faulty, damaged, or incorrect.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If you receive an item that is:

Damaged during shipping
Defective
Incorrect (not what you ordered)

If you receive an item that is damaged, defective, or incorrect, you must contact us within 7 days of delivery at makeiteasierandco@gmail.com.

Please include your order number and clear photos of the item and packaging. If your claim is approved, we'll sort out an exchange for you — no stress, our support team will help you every step of the way

NON-RETURNABLE ITEMS

For hygiene and safety reasons, we do not accept returns on:

Opened or used skincare products
Items that have been tampered with
Products not in their original condition
LOST OR VERY LATE ORDERS

Since our products are sourced from overseas suppliers, delivery can take a little longer than local shopping — usually 1-2 weeks once dispatched. If your order is significantly delayed or appears to be lost in transit, let us know and we'll arrange a reshipment.

ORDER CANCELLATIONS

Once an order has been placed and processed, it cannot be cancelled, as processing begins immediately after checkout.

NO RETURN ADDRESS PROVIDED

Because we do not accept returns, we do not provide a return address. Any packages sent back to us without prior authorization will be refused.

CONTACT

If you have any questions regarding your order, please contact: makeiteasierandco@gmail.com

Please include the following in your email:

Your order number
Clear photos of the item and packaging
A brief description of the issue

We will review the situation and assist you with a replacement where applicable.

Please note: this does not qualify as a return. Replacements are only provided in cases of shipping damage or incorrect items sent.

For any questions before purchasing, please email us at makeiteasierandco@gmail.com — we're happy to help you choose the right item so you can shop with confidence.